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Family Run Since 2004

Guts & Glory Tennis

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Guts & Glory Tennis

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Terms and Conditions

 

Customers of Guts and Glory Tennis will experience the difference of quality, convenience and unrivaled stringing services fully supported by our goal of 100% customer satisfaction. Simply stated, if you are not delighted, we are not satisfied.


  • Returns, Warranties and Cancellations
    We take great pride in developing a reputation for quality and providing the industry’s best customer service. If for any reason you are dissatisfied with a purchase, we will assist you with a prompt exchange or refund.


  • Guts and Glory Tennis, LLC will take back items that are defective or that do not satisfy your expectations for 30 days from the invoice date and exchange them with a new product or credit toward a future purchase from us. Full refunds will be issued in the same form the purchase was made on any product returned in original packaging and still in new condition. Partial store credits will be given for products that are not defective, but have been removed from the original packaging. Shipping charges for exchanges or refunds where Guts and Glory Tennis, LLC is not at fault or the product is not defective, will be paid by the customer.


  • All racquet vitalization services come with a pledge of unrivaled customer satisfaction. Your complete satisfaction is our goal, and we will do all in our power to reasonably reach this goal. We honestly aspire to provide you with a level of professional service, and quality products that will overwhelm you with a deeply rooted sensation of complete satisfaction. If you are unsatisfied with our strings or racquet vitalization services for ANY reason, contact us immediately and we will work with you to make it right...that is our pledge to you!

Returns & Exchanges

Please send your package, including a brief note explaining the exchange or return, via a prepaid traceable method to ensure a safe and traceable delivery to:


Guts and Glory Tennis, LLC
1400 Buford Hwy.
Bldg. H2
Sugar Hill, GA  30518


Please note that shipping and handling fees are not refundable.


Customers can also call us at 404-926-6060 and we will do our best to answer any questions you have related to the exchange/return process.

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